Business

Oracle Application Services

As your Oracle Applications consulting partner, we help you modernize your business operations to boost efficiency, flexibility, and scalability.

With deep experience across Oracle’s full range of Financials, Supply Chain, and HR/HCM applications and processes, we help you leverage your investments to solve your most complex process problems and enable key decision-making with operational data and analytics.

Transform Your Business Operations

In today’s rapidly evolving business environment, agility and real-time functionality are the keys to driving business value.

Whether you are new to the Oracle platform, focused on maintaining and improving your Oracle EBS environment, exploring Cloud Hybrid options, or shifting to Oracle Fusion, you need a trusted, experienced partner to guide you with your best interests in mind.

We serve as your Oracle Applications consulting partner to help you:

  • Assess readiness

  • Improve and maintain your Oracle EBS environment

  • Explore Cloud Hybrid options

  • Shift to Oracle Fusion

  • Reduce risk

  • Navigate critical projects

  • Maximize the value of existing applications

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Oracle EBS / Oracle Fusion Cloud

Prescriptive solutions to ensure your Oracle E-Business Suite systems are running at peak performance.

Why Prodes for Oracle E-Business Suite

Prodes has been providing business solutions built around Oracle E-Business Suite (EBS) applications for over 30 years. As a pioneer in the E-Business Suite space, we’ve supported and implemented the entire suite of applications, as well as delivered development projects, integrations, upgrades, cloud hosting, managed services and ongoing support.

With hundreds of implementations under our belt, we rank at the industry forefront as a clear leader for providing the in-depth knowledge and experience demanded for the E-Business Suite solution set. Our Oracle certified experts provide prescriptive Oracle EBS solutions to help drive best practices, automation, and tooling to ensure your systems are running at peak performance and in a secure fashion, all driven by industry leading availability and response time SLAs.

Oracle EBS Services

Support, enhance, or extend your Oracle E-Business Suite (EBS) environment with agile solutions tailored to your unique business needs.

Prodes's Oracle EBS services help you and your team achieve transformative results for your implementation or migration.

When implementing, integrating or maintaining an Oracle EBS solution, you want to make sure it’s done right, with as little interruption to your business as possible. Our Oracle EBS consultants deliver tailored, dynamic solutions that support overall growth, agility, and efficiency across your entire organization.

We Provide Consulting for :

  • Oracle EBS Financials

  • Oracle EBS Supply Chain Management & Manufacturing (SCM)

  • Oracle EBS Human Capital Management (HCM)

  • Oracle EBS Upgrades

We partner with you to:

  • Maximize the value of your existing software

  • Unlock enhanced system functionality

  • Develop tailored Oracle EBS assessments & roadmaps

  • Optimize your EBS implementation or upgrade for the most impact

  • Support cross-organizational objectives

  • Manage third-party application integrations

  • Improve business processes

  • Oversee project planning and management

  • Provide ongoing support

Oracle Fusion Cloud Services/Capabilities

Today’s business environment is more demanding than ever before, requiring solutions that are adaptable, increase productivity, and enable growth. Modernize your business operations with an experienced Oracle Fusion Cloud Services partner that can help you innovate and tailor your business processes to get the most from your move to Oracle Cloud.

Equip your organization with resilient solutions that will support your evolving business needs. Our Oracle Fusion Cloud consultants will help you leverage your applications and adapt to the challenges faced by your organization both now and in the future.

We provide consulting services for:

  • Oracle Fusion Enterprise Resource Planning (ERP)

  • Oracle Fusion Cloud Manufacturing and Supply Chain (SCM)

  • Oracle Fusion Cloud Human Capital Management (HCM)

  • Oracle Fusion Cloud Enterprise Performance Management (EPM)

  • Oracle Fusion Cloud Customer Experience (CX)

We partner with you to:

  • Automate and standardize processes

  • Boost productivity and manage costs

  • Align operations and supply chain to support changing business needs

  • Support dispersed staff

  • Enable seamless interfaces for customers and partners

  • Fast track your complex transformation with proven methodologies

  • Build modern business processes with modern applications

  • Navigate critical projects, IT challenges, and organizational changes

Oracle EBS to ERP Cloud Migration Services

Oracle E-Business Suite was among the top choices in the on-premises ERP era. Since then, ERP has evolved into a SaaS model, and Oracle Fusion Cloud Enterprise Resource Planning (ERP) has become the market leader. Oracle Fusion Cloud ERP provides one complete solution for Oracle E-Business Suite customers, empowering finance and operations to continuously innovate and outpace market change—all with a cost of ownership that’s up to 50% lower than on-premises ERP.

As Oracle E-Business Suite customers focus on digital transformation, we're helping them build on their ERP success and achieve even greater results by moving to Oracle Cloud ERP. Customers are migrating to Oracle Cloud ERP for:

One comprehensive solution

Continue to leverage a complete ERP solution that provides you with a low total cost of ownership and a single source of truth for data. Oracle’s integrated, yet modular, architecture allows you to deploy what you need, when you need it.

A modern cloud platform

Oracle Cloud ERP provides your enterprise with automatic quarterly updates, a modern user experience, and real-time reporting.

Built-in intelligence

Work smarter and faster by using the latest technologies, including artificial intelligence (AI), machine learning, digital assistants, and prescriptive analytics.

Powerful configuration and automation tools

Oracle Cloud ERP gives your team more time for strategic work by automating the most time-consuming, mundane business processes. With AI, up to 96% of transactions can be automated.

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Coding

Oracle Integration Cloud Service lookups map the different codes or terms used by the applications you are integrating to describe similar items (such as country or gender codes). Finally, the visual data mapper enables you to quickly create direct mappings between the trigger and invoke data structures. From the mapper, you can also access lookup tables and use standard XPath functions to map data between your applications.

Once you integrate your applications and activate the integrations to the runtime environment, the dashboard displays information about the running integrations so you can monitor the status and processing statistics for each integration. The dashboard measures and tracks the performance of your transactions by capturing and reporting key information, such as throughput, the number of messages processed successfully, and the number of messages that failed processing. You can also manage business identifiers that track fields in messages and manage errors by integrations, connections, or specific integration instances.

Oracle Integration Cloud services

Oracle Integration Cloud Service is a complete, secure, but lightweight integration solution that enables you to connect your applications in the cloud. It simplifies connectivity between your applications, and can connect both your applications that live in the cloud and your applications that still live on premises. Oracle Integration Cloud Service provides secure, enterprise-grade connectivity regardless of the applications you are connecting or where they reside.

 

Oracle Integration Cloud Service provides native connectivity to Oracle Software as a Service (SaaS) applications, such as Oracle Sales Cloud, Oracle RightNow Cloud, and so on. Oracle Integration Cloud Service adapters simplify connectivity by handling the underlying complexities of connecting to applications using industry-wide best practices. You only need to create a connection that provides minimal connectivity information for each system.

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Oracle EBS Upgrades & Implementations

Reliable Oracle E-Business Suite experts

The Oracle ERP landscape is changing dramatically, but regardless of whether you’re an Oracle EBS user who is still on premises, on the Cloud or somewhere in between, one constant remains: You still need reliable EBS experts who deliver successful, on-time and on-budget Oracle EBS projects around the world. Prodes Oracle EBS Consulting Solutions offers organizations a go-to source of EBS and Middleware expertise backed with a proven track record of delivering on-time, on- budget Oracle EBS project-focused services.

Our EBS consulting team is vertically integrated and staffed by senior Oracle EBS, Fusion Middleware, OBIEE, SOA and IDM experts who are capable of deploying on-site or working remotely to execute projects throughout North and South America, Europe and Asia. We back each of our consultants with our Managed Services and Prodes Enterprise Cloud® teams, giving you access to functional and technical expertise that spans the entire Oracle technology stack.

Prodes's Consulting team provides Oracle EBS, Oracle SOA and Fusion Middleware implementation and upgrade services, performs Oracle ERP health checks, and offers a full range of EBS technical development services which you can tailor to meet both your business requirements and your budget through our flexible on-site/remote service delivery model.

The Prodes consulting solutions team is ready to deliver a full range of Oracle applications professional services:

  • Oracle E-Business Suite, Fusion Middleware and SOA Implementation and Upgrade Services

  • Oracle EBS Archive and Purge

  • Oracle Performance Tuning Health Checks

  • Oracle ERP Ecosystem Management

Oracle Implementation And Upgrade Services

Prodes provides end-to-end, comprehensive implementation, upgrade and migration services for Oracle E-Business Suite for companies that need to stay ahead of Oracle de-Support deadlines, must integrate new business units into their Oracle EBS footprint, or who simply wish to take full advantage of the best that Oracle E-Business Suite has to offer.

Prodes has been delivering Oracle EBS upgrade and implementation services since 1990, has over a decade of experience with Oracle E-Business Suite R12 and has relied on Oracle OUM since its inception.

Oracle E-Business Suite Archive And Purge

As Oracle E-Business Suite footprints mature, they generate more data, forcing Enterprise Applications managers to struggle to maintain access to all historical data without sacrificing ERP performance. Prodes helps Oracle EBS users cost effectively strike this balance by leveraging IBM Infosphere Optim.

Oracle Performance Tuning Health Checks

Today’s ERP Monitoring landscape presents users with a paradox: too many ERP monitoring tools provide too little information. Fortunately, Prodes EnterpriseCare® ERP monitoring solution resolves this paradox.

Over a 25-year period, Prodes has designed and deployed its EnterpriseCare monitoring solution that integrates over 240 custom-monitors on Nagios’ open source framework. Our custom ERP Monitors protect mission critical areas such as ERP security, Oracle EBS and other ERP workflows, Oracle Database, Oracle Middleware and Oracle SOA. Our monitors also penetrate deep into your ERP system, detecting malformed SQL and PL/SQL statements, reviewing functional configurations, Top I/O, ensuring batch jobs execute quickly and it even resolves blocking locks.

Our monitoring system is a standard offering of our Prodes  Enterprise Cloud® Solutions, but Oracle EBS clients who either host in-house or with a third party vendor can contract with Prodes Consulting Solutions to get an Oracle Performance Tuning Health Check.

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Oracle EBS Managed Services

On-Demand Application Support for Oracle ERP

Recruiting staff, managing daily operations and retaining maximum performance from your Oracle ERP are challenges all organizations face.

The difficulty of striking the right balance between providing business users the support they need, with both speed and cost-efficiency adds an additional layer of complexity to ERP management. Consequently, many organizations using Oracle E-Business Suite find themselves understaffed and under skilled.
 

The Prodes Oracle AMS team resolves this challenge by providing you with on-demand, remote access to the experts you need to maintain your Oracle E-Business Suite applications.

3 Tangible Benefits

Partnering with Prodes for Oracle AMS provides 3 immediate benefit

1. Cut total cost of Oracle ERP Ownership by 20% or more

Oracle ERP subject matter experts are difficult to find, expensive to hire and challenging to retain. Prodes's AMS team relieves these headaches by giving you access to the Oracle skillsets you need, when you need them, at a pricing model tailored to match your business requirements.

Clients who partner with Prodes for AMS typically see their total cost of ownership (TCO) drop by 20% or more.

2. Improve support and responsiveness to the business users

Providing consistent and timely support for applications such as Oracle EBS Order Management, or Oracle EBS Advanced Supply Chain is a challenge for organizations who don’t have the budget to staff multiple full-time employees skilled in each of those competencies.

Prodes's AMS team removes that pain point by providing on-demand access to a team of certified Oracle EBS Subject Matter Experts who are dedicated to supporting customer environments.

3. Refocus staff on strategic objectives and projects

If staffing costs typically constitute the largest line-item of most corporate IT budgets, doesn’t it make sense that these experts’ efforts should be focused on creating value for your business? Too often, full-time Oracle ERP specialists are forced to spend their time on routine tasks, end user questions, and daily operational support which, while essential, provide little additional value to your Oracle solutions and take away from key initiatives and enhancements.

Partnering with Prodes's AMS team frees internal staff from the day-to-day maintenance and support of your Oracle ERP applications, allowing your team to focus on strategic projects that directly advance your business goals.

Prodes AMS Methodology and Configurable Service Delivery

Prodes's AMS team begins every engagement by gathering information to build a comprehensive customer profile, detailing your functional system setup, business requirements, and operational schedules. We analyze available documentation, along with a system configuration review, to build a complete portfolio of your business and system processes.

In addition, we build relationships with members of client staff, both IT and power users, to ensure the Prodes AMS team serves as an extension of your internal team. Finally, we meet regularly with our clients to identify tasks and business needs, and prioritize requests, with the goal of burning down your existing support backlog and finding new ways to add value. We can even conduct remote consulting on specific features or procedures within your Oracle ERP system.

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Simplify EBS Maintenance and Management

Prodes's AMS team simplifies the end-to-end maintenance and management of your Oracle E-Business Suite.

The Prodes AMS team will also tailor Oracle EBS enhancement strategies that are right for you and ensure you remain “code current.”

Most importantly, our AMS team acts as a true partner as we work with you to consistently review your workflows, setups/configurations and customizations looking for ways to either enhance performance or improve efficiency through automation. We also actively work to identify areas where we can train your Oracle EBS user base to better use functionality, just as we work to help you identify new functionality that can help improve business processes.

Remote Managed Services For Oracle E-Business Suite

IT plays a vital role at your organization, however, managing today’s technology complexities can be a distraction to your key business objectives.

With Prodes's Managed Services, your IT team can be a powerful tool used to gain a competitive advantage. Our highly trained and skilled Managed Services team can help free up your IT department, allowing you to refocus your resources on more important business initiatives.

Unigenx provides organized and proactive managed infrastructure services to our customers who require uninterrupted access to their critical data and software on multiple platforms. By monitoring critical components of your systems such as your Oracle applications, Prodes will reduce unplanned downtime and speed up problem resolution, improving the overall availability and performance of your IT environment.

Prodes Managed Services insulates your business from the many challenges associated with building and supporting your IT infrastructure on your own. For example, Prodes Managed Services simplifies the cost and complexity of managing Oracle technologies, so your Oracle E-Business Suite users receive a modern user experience.

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Focusing on Your Business Growth Will Help Improve Your Bottom Line.

Remote Managed Services for Oracle EBS

For Oracle E-Business Suite customers, our Remote Managed Services provide you access to experienced professionals 24/7, 365 days a year. Combine this expertise with our remote services model and gain access to senior-level consultants for a fraction of the cost of a full-time, on-staff equivalent. Offload the tasks you choose to our knowledgeable consultants and reallocate your staff to more strategic business drivers.

The high cost of consulting and retaining talent has made outsourcing Oracle E-Business Suite services commonplace today. Let Prodes tailor a service package that works best for your business. Choose from among our proactive, reactive, or task-based support options, designed to suit your business needs. Users can take advantage of our Remote Managed Services, Application Managed Services, or both.

Prodes ERP Infrastructure Services for Oracle

Regardless of whether you run your application on premises, in a co-location data center, or host it in the Prodes Private Enterprise Cloud, Prodes ERP technology Managed Services will improve the operating efficiency and performance of your Oracle E-Business Suite applications by offering comprehensive, ERP technology support that we back with some of the industry’s most aggressive service level agreements (SLAs).

Standard services provided by the Prodes Managed Services team include keeping environments in line with Oracle best practices, providing operating system, database and technical application updates, and disaster recovery testing.

Prodes Oracle Application Managed Services

For E-Business Suite customers, our Remote Managed Services provide you access to experienced Oracle professionals 24/7/365 days a year. Combine this expertise with our remote services model and gain access to senior-level consultants for a fraction of the cost of a full-time, on-staff equivalent. Offload the tasks you choose to our knowledgeable consultants and reallocate your staff to more strategic business drivers.

Prodes Managed Services Can Help You:

  • Free up IT resources. Eliminate the staffing challenges associated with hiring from a scarce talent pool of skilled IT resources with specialized knowledge.

  • Tackle today’s skills gap. Minimize the need to hire, train and retrain.

  • Be a step ahead. Proactively monitor and manage IT systems to anticipate issues before they arise.

  • Be ready. Reduce system downtime and speed up problem resolution.

  • Increase ERP performance. Improve efficiency by identifying IT department weaknesses and filling in vital gaps.

  • Optimize the entire IT environment.

  • Control IT costs. Improve return on investment (ROI) for IT.

Infrastructure Managed Services

There are three key questions to ask yourself when you are assessing the need for managed services for IT infrastructure.

  • Is your IT infrastructure team focused on strategic initiatives, or does it spend most of its time answering helpdesk calls and remediating troublesome hardware issues?

  • Have sudden departures of key staffers left you struggling to keep mission-critical components of your IT infrastructure up and running?

  • Are you forced to devote shrinking capital budgets on aging hardware simply to meet minimum availability and performance requirements?

The Prodes Infrastructure Managed Services team resolves these issues by relieving you of the day-to-day burdens of managing your IT infrastructure. Whether you host your hardware in house or collocate in a third-party data center, Prodes simplifies the complexity and reduces the cost of managing and maintaining your IT infrastructure such as servers, network, backup, and storage technologies.

As part of our Infrastructure Managed Services offering, our team of experienced consultants fully supports your operating system whether you rely on Windows, Unix, OS/400 or Linux.

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